Note: If you have a home security alarm or health monitoring system, we recommend professional installation due to certain technical issues that may arise during installation.
Wait for service activation - Your service will be activated by 2 p. As a current customer upgrading your internet service, you'll experience limited downtime of your telephone line and Internet service.
Your telephone service will be restored automatically. You'll need to connect the new equipment provided in your self-installation kit to restore your Internet service. Want a technician to install your service instead? Call Say I need to schedule an installation appointment for my Internet service when prompted. We'll make all the arrangements and explain the applicable charges.
Need to change your appointment? I have had my U-verse since April and I would not recommend it to anyone. It always has a problem when the TV sets are not on for some time. Have to turn the tv back off and then back on so I can operate the channel selections. Had approx. And if you need help at times it is a nightmare to find the right person to help. I get mostly people for help from overseas and I think I know more about the problems then they do.
So if you get U-verse I will you all the luck you can find. Hi i just signed up for u verse tv. I was recently told by 2 dierctv technicians that they could not install a dish on my balcony or roof because it was facing north. I live in a condo on the 5th floor, and i was wondering if the installation is going to be a problem. John Giesecke February 13th, He proceeded to install several lime green cords that dropped behind the sofa and trailed around the wall to our TV. Board Room February 25th, I have a small business in a strip mall.
With U-Verse, do I have to worry about the neighbors leeching off my internet, slowing it down? Thanks for any help. Ferdinand Megelland Jr March 28th, ATT Deano April 03rd, Board Room — Neighbors cannot leech your TV or Internet signal with Uverse, unless you authorize them to do so explicitly. John Monte April 23rd, In while reconstruction my house in New Orleans combined city and parish along with the different type of communication utilities available all being paid for by the federal government.
Elsa June 13th, I just got U-verse for a day having had Comcast for years and not being that satisfied with their customer service I was ready to give them a try. Their free movie selection is very minimal as well. So back to Comcast, bad. BillJay July 14th, Jeez people… is anyone forcing you to get the service? Did they put a gun to your head? So it is a completely different company at this point.
U-Verse is a new service and is far from perfect. Outsourcing Tech Support sucks, but it makes it cheaper on you. Would you prefer someone that uses the USA and charges for phone tech support ie Apple? The tech is gonna try to install what is easiest and quickest for him. He has a whole route to complete and a set time to complete it. But if you request CAT5, etc. Two hour installation for internet only? A few days? And here I was thinking all along greater technology would be easier and more convenient.
How inconvenient for someone who takes college courses online. Just my two bucks worth. Tech came over for the uverse install…on time and as scheduled. Put up the outside box but no juice from the line so install couldnt be completed. Two other techs were sent out over a 3 day period working on it. Ive since rescheduled and waiting for the 2nd attempt.
Keeping my fingers crossed everything goes smoothly. Ive been without internet and home phone for a good week. Just giving a heads up on the process. U may need line work before they can do anything with the install.
Tim November 12th, Thats just for the internet for 2 TVs. Hector November 16th, The picture quality I am receiving is amazing; however, my only issue is the lack of video on demand content available. I know several people who had the technician instalaltion, and the installation charge was waived, so they got the installation for free. In my case, I had some issues with the original outside installer telling my wife the wrong information so my connection didn't work, and I had to have a technician back out to correct the errors of the first installer.
When they come out, they will disconnect your current DSL it can't work on the same wires as your new UVerse. If you are keeping your POTS analog telephone service, they will make sure it is connected and still working for you. If you are getting U-Verse voice, they will make sure that is connected and working too. I do have one additional question: When the DSL is disconnected does the U-verse run on the same wiring as the old DSL or does new wiring have to be installed?
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